PRIVACY POLICY

 

Effective Date: September 22, 2020

 

Northwest High Performance Tennis (the “Academy”) is owned and operated by Pacific Northwest High Performance Tennis LLC.  This Privacy Policy (“Policy”) describes how information about you is collected, used, and disclosed by Pacific Northwest High Performance Tennis LLC, and our parents, subsidiaries, and affiliates (collectively, “NWHPT”, “we” or “us”) when you access or use Academy websites, mobile applications, or other online services that link to this Policy (collectively the “Sites”).  At the Academy, we respect your privacy and are committed to protecting it through our compliance with this Policy.

 

This Policy applies solely to your use of our Sites, or information we collect when you make an initial request for information.  It does not apply to information we collect in connection with your attendance at the Academy or your participation in or presence at our events, programs, camps, or other activities (other than forms and other information and communications submitted through the Sites), or if you otherwise interact with us.

 

PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR INFORMATION AND HOW WE WILL TREAT IT.  IF YOU DO NOT AGREE WITH THIS POLICY, YOU MAY CHOOSE TO NOT USE OUR SITES.  BY ACCESSING OR USING ANY OF THE SITES, YOU AGREE TO THIS POLICY.  THIS POLICY MAY CHANGE FROM TIME TO TIME.  YOUR CONTINUED USE OF ANY SITE AFTER WE MAKE CHANGES TO THE POLICY SHALL BE DEEMED TO BE AN ACCEPTANCE OF THOSE CHANGES AND THE REVISED POLICY, SO PLEASE CHECK THE POLICY PERIODICALLY FOR ANY UPDATES.

CHILDREN UNDER THE AGE OF 13

 

Our Sites are not intended for children under 13 years of age.  No one under 13 may provide personal information to or on our Sites.  We do not knowingly collect personal information from children under 13.  If you are under 13, do not use or provide any information on our Sites or on or through any of their features, register on any Site, make any purchases through a Site, or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use.  If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.  If you believe we might have any information from or about a child under 13, please contact us nwhpt1@gmail.com.

INFORMATION COLLECTION

 

INFORMATION YOU PROVIDE TO US

 

NWHPT collects a variety of information from you when you choose to provide it to us in connection with your use of our Sites.  This may include when you request information from us, apply to the Academy, register for a camp, program, or event, create an account, fill out or submit a form or questionnaire, request transportation, add a contact, sign up for our newsletters or email lists, make a purchase, participate in our contests, promotions, sweepstakes, surveys, or interviews, request support, chat with us, send us a message, or otherwise communicate or interact with us via the Sites.  The information we collect may include your name, contact information (including your address, email address, and telephone number), applicant/registrant information (including academic and educational information and history, age, birthday, demographic information, family and ethnic information, medical information, athletic experience and positions, and parent assessments), payment information, and any other information you choose to provide.

 

INFORMATION WE AUTOMATICALLY COLLECT

 

Log Information: We log information about your use of the Sites, including, but not limited to, the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Site.

 

Device Information: We collect information about the computer or mobile device you use to access our Sites, including, but not limited to the, hardware model, operating system and version, unique device identifiers and mobile network information.

 

Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer or mobile device.  Cookies are small data files stored on your hard drive or in device memory that helps us improve our Sites and your experience, see which areas and features of our Sites are popular and count visits.  We may also collect information using web beacons (also known as “tracking pixels”).  Web beacons are electronic images that may be used in our Sites or emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon.  For more information about cookies, and how to disable them, please see “Your Choices” below.

 

INFORMATION WE COLLECT FROM OTHER SOURCES

 

We may receive information about you from other sources and link or combine that with information we collect about you.  For example, we may collect information about you from third parties, including mail list providers and publicly available sources.

INFORMATION USE

 

NWHPT may use the information we collect from and about you to:

 

  • Operate, maintain, and improve the Academy and our Sites;

  • Evaluate your application for the Academy or an Academy program, camp, event, or activity;

  • Facilitate communication with the Academy and Academy staff;

  • Send you technical notices, updates, security alerts, and support and administrative messages;

  • Provide and deliver the products and services your request, process forms and transactions, and send you related information, including notifications, confirmations, and invoices;

  • Develop new services and content;

  • Provide you with information about the Academy and about Academy and third-party events, programs, camps, activities, products, services, promotions, and special offers that we think might be of interest to you;

  • Personalize and improve the Sites and provide you with customized content, targeted offers, and advertising;

  • Monitor and analyze trends, usage, and activities in connection with the Sites;

  • Respond to your inquiries, requests, and comments and, provide customer service;

  • Facilitate contests, sweepstakes, and promotions and process and deliver entries, prizes, and rewards;

  • Send you information, newsletters, and promotional materials from NWHPT and our partners;

  • Protect the security or integrity of the Sites and our business;

  • Link or combine with information we get from others to help understand your needs and provide you with better service; and

  • Carry out any other purpose described to you at the point of data collection.

INFORMATION SHARING

 

NWHPT may share the information we collect from and about you as described in this Policy including, but not limited to:

 

  • With our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership;

  • With third party service providers, vendors, and consultants who need access to the information to perform services for us or our students and participants;

  • As necessary if we believe that there has been a violation of the NWHPT Terms of Service or of our rights or the rights of any third party;

  • To respond to judicial process or provide information to law enforcement or regulatory agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise required by law;

  • In connection with any merger, sale of assets, financing, bankruptcy, or reorganization of our business; and

  • With your consent or at your direction, including if we notify you that the information you provide will be shared in a particular manner and you provide such information.

 

Further, we may share aggregated or anonymous information that does not identify you.

LINKS TO OTHER SITES

 

Our Sites may contain links to other websites or to third party services, and any personal information you provide in connection with such linked pages or services is provided directly to that third party and is subject to that third party’s privacy policy and terms of use.  For example, Net Generation is a program operated by a third party, the United States Tennis Association Incorporated, and your use of the Net Generation website is subject to the USTA’s terms of use and privacy policy (which are linked to from the Net Generation website).  This Privacy Policy does not apply to such linked sites, and we are not responsible for the privacy and security practices and policies of these websites or any other third-party sites or services that are linked to from the Site.  We encourage you to learn about such third-party privacy and security practices and policies before providing them with personal information.

ADVERTISING AND ANALYTICS

 

We may allow others to provide analytics services and serve advertisements on our behalf across the Internet and in applications.  These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Sites and other websites and applications, including, but not limited to, your IP address, web browser mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information.  This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Sites and other websites and better understand your online activity.  For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.  On your mobile device, you may also adjust your privacy and advertising settings to control whether you want to receive more relevant advertising.  We may also work with third parties to serve ads to you as part of a customized campaign on other websites or platforms.

CALIFORNIA PRIVACY RIGHTS

 

For California residents: NWHPT may share your personal information with select third parties.  Under California law, you may request information about our disclosure of personal information to third parties for their direct marketing purposes.  To make such a request, please contact us at nwhpt1@gmail.com.

DATA STORAGE

 

Your information may be stored on servers in the United States and is subject to the laws of the United States, where the data protection and other laws may differ from those of other countries.  Your information may be disclosed in response to inquiries or requests from government authorities or to respond to judicial process in the countries in which we operate.  By accessing or using our Sites or otherwise providing information to us, you consent to the processing, transfer, and storage of information in and to the United States and other countries, where you may not have the same rights and protections as you do under local law.

DATA SECURITY

 

NWHPT takes reasonable precautions (including certain physical, administrative, and technical measures) to help protect your information from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction.  Because there is always some risk of transmitting information over the Internet, we cannot guarantee the security of your information.

 

Our Sites may have links to third-party sites or applications, which may have privacy policies that differ from our own.  We are not responsible for the practices of such sites or applications.

YOUR COMMUNICATION CHOICES

 

Promotional Communications:  You may opt out of receiving promotional communications from NWHPT by following instructions in those communications or by emailing nwhpt1@gmail.com.  If you opt out, we may still send you non-promotional communications.

COOKIE POLICY

 

Pacific Northwest High Performance Tennis LLC, d/b/a Northwest High Performance Tennis or NWHPT (“we”, “us”, “our”) are committed to protecting and respecting your privacy as described in our Privacy Notice, of which this Cookie Policy forms a part.

 

By consenting to this cookie policy (“Cookie Policy”), you acknowledge and consent to our website using cookies and other similar technologies (as described below) to distinguish you from other users of our website and for analytics.  This helps us to provide you with a good experience during your visit to our website.  This also allows us to improve our website and provide you with tailored content and advertising.  For example, we can recognize and remember important information that will make it more comfortable browsing our website such as preferred setting.

 

A cookie is a small file of letters and numbers that we store via your browser on the hard drive of your computer or your mobile device, if you agree.

 

We may automatically collect and store certain information about your interaction with our website, including IP addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamps, and related data.  We use this information, which does not identify individual users, solely to improve the quality of our products and services.

PURPOSES OF COLLECTION

 

You can find more information about the types of cookies we use and the purposes for which we use them set out below.

FIRST PARTY COOKIES

 

Session Cookies (Technical Cookies): Their use is strictly limited to sending the session identifiers (random numbers generated by the server) needed for secure and efficient Website browsing.  They are not permanently stored on the user’s computer and are deleted upon the browser closing.  In particular, the use of the session cookies aims at ensuring security and improving the offered service; and

 

Technical Cookie: It is required to keep track of the consent given by the user.

 

The described cookies do not require your consent to be installed and used.

THIRD PARTY COOKIES

 

Some third parties can also provide cookies on our website(s).  These cookies or similar technologies are managed by the third parties set out in the table below, and are divided into the following categories:

 

Analytical Cookies: We use Google Analytics, the web analytics service offered by Google, LLC (“Google”) to analyze how our Website is used.  This service uses cookies generating information on your use of our Website (including your IP address), collected from Google in an anonymous form.  Disabling these third-party cookies does not affect the Website use;

 

Marketing/Advertising: Cookies used to provide advertising services on a given Website fall within this category.  Disabling these third-pary cookies does not affect the Website use; and

 

Profiling Cookies: They are used to trace the user’s network browsing and create profiles about his/her tastes, behavior, choices, etc.  These cookies allow the transmission of online advertising messages to the user’s device with the preferences already expressed by that same user when browsing.  In accordance with applicable laws, using these cookies and any processing related thereto require the prior user’s consent.  Disabling these third-party cookies does not affect the Website use.

 

We suggest that you visit these third-party websites to understand how their cookies are used.

Type of Cookie

Google Analytics

 

 

 

 

 

 

 

 

Doubleclick

 

 

 

Facebook

 

 

 

 

Instagram

 

 

 

 

Youtube

 

 

 

 

Marketo

Purpose of Cookie

The web analytics service offered by Google, LLC (“Google”), to analyze how our Website is used.  This service uses cookies generating information on your use of our Website (including your IP address), collected from Google in an anonymous form.  Disabling these cookies does not affect the Website.  These cookies are used to collect information about how visitors use our Website.  We use the information to compile reports and to help us improve the Website.  The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the Website from and the pages they visited.

Used to track the actions of visitors to the Website.  These cookies may be used to optimize paid media activity such as removing those who have already bought tickets from any future digital ticket sales campaigns.

Used to track the actions of visitors to the Website that have come from Facebook.  These cookies may be used to optimize Facebook activity such as removing those who have already bought tickets from any future digital tickets sales Facebook campaigns.

Used to track the actions of visitors to the Website that have come from Instagram.  These cookies may be used to optimize Instagram activity such as removing those who have already bought tickets from any future digital tickets sales Instagram campaigns.

Used to track the actions of visitors to the Website that have come from YouTube.  These cookies may be used to optimize YouTube activity such as removing those who have already bought tickets from any future digital ticket sales Youtube campaigns.

Plugin used to collect user submitted form data on “contact forms” used on our Website.

Profiling

Yes

Yes

Yes

Yes

Yes

No

Duration

3 years

3 years

3 years

3 years

3 years

3 years

You also acknowledge and consent to the use of third party cookies (including, for example, those provided by operators of advertising networks and providers of external services like web traffic analysis services).  You acknowledge that where we allow advertising networks, external services, and other third-party services on the Website, we have no control over cookies they collect.

REFUSING OR DELETING COOKIES

 

Most internet browsers are set up by default to accept cookies.  However, if you want to refuse or delete any cookies (or similar technologies, please refer to the help and support area of your internet browser for instructions on how to block or delete cookies (for example: Internet Explorer, Edge, Google Chrome, Mozilla, Firefox, and Safari).  Please note you may not be able to take advantage of all the features on our Website, including certain personalized features, if you delete or refuse cookies.

 

To opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout.

 

For more information on managing cookies, please go to http://www.allaboutcookies.org/.

IF YOU ARE A RESIDENT OF THE EU

 

For more information on managing cookies, please visit http://www.youronlinechoices.eu/ which has further information about behavioral advertising and online privacy.

CHANGES TO OUR COOKIE POLICY

 

If we change anything important about this Cookie Policy, we will notify you through a pop-up on the Website for a reasonable length of time prior to and following the change.  You may review the Cookie Policy by visiting the Website and clicking on the “Privacy Policy” link in the footer.

© 2020 Pacific Northwest High Performance Tennis LLC

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